FAQs for Schools


At Sugarman Education, we understand that finding the right staff is crucial for the success of your school. Our FAQ page is designed to provide you with comprehensive information about how we source and place candidates, the variety of positions we fill, our booking process, compliance standards, and much more.


Whether you’re looking for temporary or permanent staff, our goal is to make the hiring process as seamless and efficient as possible. Learn more about how we can support your staffing needs and ensure you receive the highest quality of education professionals.


  • How does Sugarman source candidates for jobs?

    At Sugarman, we use various strategies to source candidates for jobs, ensuring that we find the best fit for our clients and schools. Our sourcing methods include:


    Online job boards:

    We advertise job vacancies on reputable online job portals like Indeed, Senploy, CV library and graduate job boards to attract a wide pool of candidates.


    Sugarman website:

    In addition to job boards, we post job vacancies directly on our website. This provides candidates with easy access to our available opportunities.



    We maintain strong relationships with schools and educational institutions to tap into their candidate pools.



    We encourage referrals from our existing candidates and schools as they often provide valuable recommendations for potential candidates.


    Recruitment events:

    We participate in job fairs and career events to connect with candidates directly and promote our job opportunities.


    Social media:

    We utilise our social media platforms to share job postings, engage with candidates, and showcase our company culture and values.


    Database search:

    We leverage our extensive candidate database, which includes qualified professionals who have previously registered with Sugarman, to match them with current job openings.


    By employing a multi-faceted approach to candidate sourcing, we ensure that we identify and engage top talent to meet the needs of our clients and schools.

  • What types of positions can we fill through Sugarman Education?

    We specialise in filling a variety of positions, mainly within special educational needs (SEN) settings. This includes qualified teachers, SEN teachers, special education needs coordinators (SENCOs), SEN teaching assistants, learning support assistants and behavioural support assistants.


    We cater to both short-term and long-term vacancies, providing flexible staffing solutions to meet the needs of our clients. Our aim is to match talented and qualified professionals with rewarding opportunities where they can make a positive impact on the lives of students, regardless of their background. 


    Click here to learn more about our recruitment services. 

  • What is the process for booking or requesting staff?

    The process for booking or requesting staff through Sugarman is simple:

    Contact us:

    Reach out to our team by calling 0207 614 4270 or sending an email to info@sugarmaneducation.co.uk to discuss your staffing needs. Alternatively, you can fill out our request staff form and specify what sort of positions you are looking to fill within your school. Shortly upon submitting our form, one of our experienced recruitment consultants will contact you to discuss your requirements, including the type of position, duration, and any specific qualifications needed. 


    Candidate selection:

    We will carefully select candidates from our pool of qualified professionals who match your criteria. We will then provide you with candidate profiles for your review and selection. 



    Once you’ve selected candidates, we will confirm their availability and finalise the booking details with you. 



    Our team will facilitate the placement process, ensuring that the selected candidates are ready to start on the agreed-upon date. 


    Ongoing support:

    We provide ongoing support throughout the placement to ensure a smooth experience for both you and the staff we provide. 


    By following this process, we ensure that you receive high-quality staff tailored to your specific requirements, allowing you to focus on providing the best possible support and education to your students. Click here to learn more about our recruitment process for schools.

  • What does Sugarman do to ensure candidates are compliant?

    At Sugarman, we have a robust compliance process in place to ensure that all candidates meet the necessary requirements and regulations. As a holder of the Gold Standard in the REC Audited Education, we ensure that checks are carried out and all relevant information is sent to you directly before any member of staff is supplied.  


    Here’s how we ensure candidates are compliant:

    • Verification of qualifications: We thoroughly verify the qualifications and certifications of each candidate to ensure they meet the necessary standards for their role. 
    • Background checks: We conduct background checks, including DBS (Disclosure and Barring Service) checks, to ensure candidates have a clean criminal record and are suitable for working with vulnerable individuals. 
    • Right to work checks: We verify the right to work in the UK for all candidates to ensure they are legally eligible to work in the country. 
    • Continuous monitoring: We continuously monitor the compliance status of our candidates to ensure they remain up-to-date with all necessary requirements throughout their placement. 
    • Compliance support: Our dedicated compliance team provides ongoing support to candidates, assisting them with any compliance-related queries or issues that may arise. 


    By implementing these measures, we ensure that our candidates are fully compliant with all regulatory requirements, providing peace of mind to our clients and ensuring the safety and well-being of those they work with. Click here for more information on our safeguarding and compliance procedures. 

  • Can we provide feedback on candidates provided by Sugarman?

    Yes, we welcome and encourage feedback on candidates provided by Sugarman Education. Your feedback helps us ensure that we are meeting your expectations and providing the best possible service. 


    Whether you have positive feedback about a candidate’s performance or suggestions for improvement, we value your input. Please feel free to share your feedback with our team, and we will take it into consideration to improve our services. 

  • Do you offer both long-term contracts and temporary staffing solutions?

    Yes, we offer both long-term contracts and permanent staffing solutions to meet the varied needs of our clients. Whether you require temporary support for a specific duration or are looking to fill permanent positions within your school, we provide flexible staffing solutions tailored to your requirements. Our aim is to support your staffing needs effectively. 

  • How do you ensure the quality and suitability of candidates for our school?

    Ensuring the quality and suitability of candidates for your school is our top priority at Sugarman Education. Here’s how we achieve this:

    Thorough screening process:

    We conduct a rigorous screening process for all candidates, including interviews, reference checks, and verification of qualifications and experience. 


    Specialised recruitment:

    We specialise in sourcing candidates specifically for educational settings, with a particular focus on SEN (special educational needs) environments. This ensures that candidates have the necessary skills and experience to excel in your school. 


    Tailored matching:

    We take the time to understand your school’s unique requirements and culture to match you with candidates who not only have the right qualifications but also fit well within your team. 


    Continuous support:

    We provide ongoing support to both you and the candidates we place, ensuring that they have the resources and assistance they need to succeed in their roles. 


    By implementing these measures, we strive to ensure that the candidates we provide are of the highest quality and suitability for your school’s needs. 

  • What are the benefits of recruiting teaching and support staff with us?

    Recruiting teaching and support staff with Sugarman offers several benefits, including:

    Experience and expertise:

    With over 25 years of experience in the education recruitment industry, we have a deep understanding of the sector and can provide expert guidance and support. 


    Access to qualified candidates:

    We have an extensive network of qualified candidates, including teachers and support staff, allowing us to quickly match you with the best talent for your school. 


    Tailored solutions:

    We take the time to understand your school’s unique needs and culture to provide tailored staffing solutions that meet your specific requirements. 


    Compliance and quality assurance:

    As a holder of the Gold Standard in the REC Audited Education, we adhere to strict compliance standards and quality assurance measures to ensure that all candidates meet the necessary qualifications and suitability for your school. 


    Ongoing support:

    We provide ongoing support throughout the recruitment process and beyond, ensuring a smooth experience for both you and the candidates we place. 



    Whether you need short-term cover or permanent staffing solutions, we offer flexible options to meet your school’s staffing needs effectively. 


    Recruiting teaching and support staff with Sugarman provides you with peace of mind, knowing that you are working with a trusted and experienced partner dedicated to helping you achieve your staffing goals.